Smileland, located at Bratří Čapků 384/14, 602 00 Brno, Company ID: 03097188 (hereinafter also “We”), as the data controller, informs you as a user of the website www.smileland.cz about the collection of personal data and privacy protection principles described below.
Furthermore, in the following text, you will learn about the following:
- What personal data we will process;
- For what purposes and how we will process your personal data;
- Who your personal data may be shared with;
- For how long we will process your personal data;
- What rights you have regarding the protection of your personal data.
If you need any part of this text explained, advice, or wish to discuss further processing of your personal data, you can contact us at any time via the email address .
Scope of personal data processing
When you contact us through the website, you may be asked to provide certain personal data. These may include, in particular:
- Your full name,
- address,
- phone number,
- email address
Purpose of processing
The data you provide is used to contact you back and provide the information you requested or for the purpose of making a reservation and fulfilling the accommodation contract. All personal data is processed in a lawful and transparent manner, and only appropriate, relevant, and necessary data is required in relation to the purpose of processing.
The provision of personal data for the purpose of fulfilling the contract and providing personal data for the purpose of responding to your inquiries or requested information is a contractual requirement. Failure to provide such data may result in the inability to conclude the contract or provide a response to your inquiries.
Who has access to your personal data
We, as the data controller, will process your personal data. Personal data may be shared with:
- The accountant
- Processors who provide the intermediary with server, web, cloud, or IT services.
Retention period for personal data
We will process your personal data for as long as we provide you with our services or fulfill our mutual contract, or for the period necessary to comply with archival obligations under applicable legal regulations, such as the Accounting Act, the Archiving and Recordkeeping Act, or the Value Added Tax Act.
Your rights related to the processing of personal data
In relation to the processing of your personal data by us, you have the following rights:
- Right of access to personal data;
- Right to rectification;
- Right to erasure (“right to be forgotten”);
- Right to restriction of processing;
- Right to object to processing;
- Right to lodge a complaint regarding the processing of personal data.
Your rights are explained below to help you gain a clearer understanding of their content.
You can exercise all of your rights by contacting us at the email address . You can file a complaint with the supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz).
The right of access means that you can request confirmation at any time whether personal data related to you is being processed or not. If it is being processed, you can request information on the purposes, scope, who it is shared with, how long it will be processed, whether you have the right to rectification, erasure, restriction of processing, or the right to object, where we obtained your personal data, and whether automated decision-making, including profiling, occurs based on the processing of your personal data. You also have the right to obtain a copy of your personal data, with the first copy provided free of charge. For additional copies, the processor may request a reasonable fee for administrative costs.
The right to rectification means that you can request at any time the correction or completion of your personal data if it is inaccurate or incomplete.
The right to erasure means that we must delete your personal data if (I) it is no longer necessary for the purposes for which it was collected or otherwise processed, (II) the processing is unlawful, (III) you object to the processing and there are no overriding legitimate grounds for processing, or (IV) we are required to do so by law.
The right to restriction of processing means that, until any disputed issues regarding the processing of your personal data are resolved, we must limit the processing of your personal data to only storing it and, if necessary, using it for the purpose of establishing, exercising, or defending legal claims.
The right to object means that you can object to the processing of your personal data that we process for direct marketing purposes or based on legitimate interest. If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
These Privacy Policy terms are effective as of July 1, 2023.